AAA NCNU Insurance Exchange Deploys Exigen Policy Administration, Billing and Distribution Solutions

Roll-out of Auto Products in California Introduces AAA NCNU Insurance Exchange’s Multi-state Business Transformation and Technology Modernization

Exigen Insurance Solutions announces that AAA Northern California, Nevada, and Utah (NCNU) Insurance Exchange has rolled out Exigen Insurance Solutions’ policy administration and billing solutions for its California book of automobile insurance. The deployment is the first stage in providing AAA-branded personal lines insurance to more than 17 million AAA members in the 26 states served by AAA NCNU Insurance Exchange. Nearly one million auto policyholders and 1.7 million cars in California are insured by AAA NCNU.

“We are pleased with the results of the roll-out of personal auto in California. Technology modernization is a critical component of our business transformation strategy. It is enhancing our ability to provide great products with exceptional service and competitive pricing,” said Steve George, Chief Operating Officer, AAA NCNU Insurance Exchange. “Exigen Insurance Solutions has shown extraordinary commitment as a strategically aligned business partner to enable us to meet our goals.”

The project included replacement of multiple core systems and the installation of a scalable framework for large volume growth and was accomplished in a 13-month time frame. Exigen PolicyCore™ and Exigen BillingCore™ solutions were deployed in an enterprise package that also includes Product Factory™, DistributionCore™, rating, underwriting, business intelligence and reporting, customer relationship management, BPM, document generation, and content management.

“We chose Exigen Insurance for modern technology, flexibility, scalability and comprehensiveness of their solutions, and their reputation for implementation success,” said Steve O’Connor, Chief Information Officer, AAA NCNU Insurance Exchange. “Exigen’s on-time delivery proved how critical a fully open and service oriented architecture is to modern insurance IT development.”

“To complete a project with this level of complexity and deliver the business benefits in such a short time frame is unprecedented in our industry,” said Alec Miloslavsky, Executive Chairman, Exigen Insurance.

“We congratulate AAA NCNU Insurance Exchange for this successful roll-out. Its dedication to improving insurance operations through technology modernization underscores its strong commitment to members,” said Gwen Spertell, President, Exigen Insurance. “We feel honored to be providing a great organization like AAA NCNU Insurance Exchange with solutions that increase operational effectiveness and enhance business agility.”