Industry Insights
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Why MACH’s 4 Components Win in Protection Insurance
Learn how protection insurers can gain a competitive edge with MACH-based architecture, featuring microservices, API-first design, cloud-native solutions, and headless capabilities.
To Cloud or Not To Cloud? That is the Question.
Learn how to navigate the complexities of cloud-based insurance operations to ensure a successful transition for your company.
Static vs Agile Tech: Staying Ahead of Protection’s Rapid Changes
Stay ahead of the rapid changes in protection insurance with the right technology, empowering insurers to keep up and stand out as industry leaders.
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AI Fatigue vs AI Enthusiasm: Real-World Impacts on Claims Processing
Learn how EIS’s AI-powered insurance platform, ClaimSmart™, helps insurers save millions annually by detecting fraud, streamlining claims, and improving customer experiences.
The Smart, Automated Way to Reduce P&C Loss Adjustment Expenses: How One Insurer Did It
Learn how one P&C insurer reduced loss adjustment expenses and claims processing costs with AI-powered claims automation.
The Technological Divide in Protection Coretech: ‘Modern’ Legacy vs Coretech
These game-changing features include event-driven architecture, a single platform for individual and group policies, and agility to handle speed of change.
The Devil is in the (Data) Details: Unleashing Future-Proof Insurance via Customer-Centric Data Management
Learn how insurers can use customer-centric data management to improve customer experience, operational efficiency, and leverage AI for better outcomes.
Tokio Marine & Nichido Fire’s Triumph: A Wild Success Story in Claims Revolution
Tokio Marine & Nichido Fire Insurance transformed its claims process using EIS ClaimSmart, achieving millions in annual savings, happier customers, and reduced fraud. A must-read for insurers seeking innovation and excellence!
New Product Alert! ClaimSmart Launches a New Era of Data-Driven Claims Efficiency & Personalization with AI and ML
Learn how ClaimSmart, an AI-powered cloud solution, can revolutionize claims processing and enhance customer experiences for insurers.
Are You Ready for the Next Wave of Consumer Duty?
The next deadline for the FCA’s Consumer Duty regulations is coming up in July, and for many insurers, it’ll be more important than the first.
2024 Insurance Outlook: A Digitally Resilient Future
From AI integration to blockchain adoption, this blog explores 10 key trends shaping the insurance industry in 2024 and beyond.
4 Protection Insurers Slashing Costs & Saving Time With EIS Suite
See what other protection carriers have accomplished with EIS Suite: launching products quickly, decreasing operations time, and improving customer experience.
Why Combine Group & Individual Policies Onto a Single Platform?
By consolidating group and individual policies into one platform, insurers can provide simpler, streamlined user experiences.
How Event-Driven Architecture Benefits Protection Insurers & Their Customers
From increasing personalisation to improving customer experience, this event-driven architecture helps insurers increase & automate customer retention.
How Protection Insurers Can Opt Out of a Price-Driven Market & Still Win Business
Though protection insurance is increasingly price-driven, insurers don’t necessarily have to race their competitors to the bottom.
Achieving Future-Proof Agility Isn’t as Complex as It Seems
Though migration can be a complex undertaking for insurers, they have promising platform options to consider.
Achieve Customer Centricity & FCA Compliance By Solving for Dual System Operations
As protection insurance becomes more customer driven, the lack of support for dual system operations is especially ripe for a solution.
The Digitisation & Automation of Everything, Even Insurance
Customer expectations are at an all-time high. Learn how your tech stack can rise to — and exceed — these standards by going truly digital.
2023 Gratitude: Another Year of Customer Experience Excellence in Insurance
Discover the innovative customer experience initiatives insurers are taking to make insurance better for everyone, as well as individual stories of gratitude in the face of adversity.
EIS Joins GRiD, UK’s Group Risk Development
In line with our commitment to serving ambitious insurers all over the globe, we’re thrilled to announce we’re now members of GRiD (Group Risk Development) in the UK.
Greater Awareness & Demand for Protection Products
Get the comprehensive overview of the protection insurance industry, including emerging technologies and trends, to create the comprehensive protection package your employees need.
FCA Regulations Aren’t a Zero-Sum Game for Protection Insurers
Discover the many benefits of Financial Conduct Authority (FCA) regulations for protection insurers, and learn practical tips on how to get the most out of your efforts to comply.
Creepy & Kooky Genius: How Would the Addams Family Change Insurance?
Discover how the Addams family could revolutionize insurance, from Gomez as CFO to Wednesday as Head of Fraud Investigation to Thing as Automation Enabler.
Protection’s Big Business Opportunity Amongst Regulatory Changes
Get an in-depth overview of the opportunities that protection insurance presents in today’s rapidly changing market, and discover how insurers can use technology to their advantage.
Coretech Lessons From ‘Frasier’ – Don’t Know What to do With Your Tossed Salads and Scrambled Core Systems?
It’s official: one of TV’s most-awarded shows is coming back after almost 20 years. And while it might technically not have anything to do with insurance, we can’t help but see some incredible connections between the life of Frasier Crane and the evolution of insurance technology.
Get Better Benefits Insights When You Combine Analytics and Generative AI
Discover how combining analytics and generative AI can help benefits carriers unlock valuable insights and streamline operations from customer service to fraud detection.
Revolutionizing Absence Management With an Ecosystem Approach
Numerous employers have had difficulty managing the post-COVID increase in leave requests, due to sheer volume as well as varying (and frequently changing) state-by-state regulations. Without the digital insurance ecosystem approach — and the access to cutting-edge services and technologies it facilitates — truly revolutionary absence management is easier said than done.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.