For insurance companies, the measurement of business success is flawed. Here’s why insurers need to focus on customer loyalty.
Are insurance providers building customer loyalty?
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Billing
How to save the $3.78B insurtech market: Coretech to the rescue
The convergence of insurance and digital technology — “insurtech” — has transformed the industry. Although insurance companies initially feared...
Why personalization is the next imperative for life insurance innovators
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Coretech: The interconnected, customer-centric model for today’s P&C insurers
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Embedded Insurance: Coverage When You Need It, Where You Need It
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Customer Centricity and the Coretech Difference
The ability to deliver excellent customer experiences depends on your ability to understand and act on customer data.
Next Billing Wave: Solving Real-World Billing Challenges to Create Exceptional Customer Experiences
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
Next Billing Wave: How Insurance APIs Empower Business Users to Amp Up Customer Experiences
Enable your billing department to become more customer-centric by easing common billing pain points without requiring involvement from your IT...
Are Insurers Stuck on Legacy Core Systems Forever?
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Dental Insurers Brace for Impact
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
Congratulations to AIG Canada on Celent Model Insurer Award
On-time and under-budget delivery of 27 A&H coverages within four LOBs in less than 11 months and great leaps in operational efficiency win...
Benefits small business expansion? 5 questions to ask and 7 must-haves
Are you a benefits insurer planning to move down market? How will you win in the small case, small business market? Here are 5 questions to ask...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
Are insurance providers building customer loyalty?
For insurance companies, the measurement of business success is flawed. Here’s why insurers need to focus on customer loyalty.
How to save the $3.78B insurtech market: Coretech to the rescue
The convergence of insurance and digital technology — “insurtech” — has transformed the industry. Although insurance companies initially feared...
Why personalization is the next imperative for life insurance innovators
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Coretech: The interconnected, customer-centric model for today’s P&C insurers
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Embedded Insurance: Coverage When You Need It, Where You Need It
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Customer Centricity and the Coretech Difference
The ability to deliver excellent customer experiences depends on your ability to understand and act on customer data.
Next Billing Wave: Solving Real-World Billing Challenges to Create Exceptional Customer Experiences
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
Next Billing Wave: How Insurance APIs Empower Business Users to Amp Up Customer Experiences
Enable your billing department to become more customer-centric by easing common billing pain points without requiring involvement from your IT...
Are Insurers Stuck on Legacy Core Systems Forever?
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Dental Insurers Brace for Impact
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
Congratulations to AIG Canada on Celent Model Insurer Award
On-time and under-budget delivery of 27 A&H coverages within four LOBs in less than 11 months and great leaps in operational efficiency win...
Benefits small business expansion? 5 questions to ask and 7 must-haves
Are you a benefits insurer planning to move down market? How will you win in the small case, small business market? Here are 5 questions to ask...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...