DevOps and the cloud are powering change and delivering business value to insurers, as CSAA Insurance Group discovered via an automated testing...
Where Do Insurers Get the Highest Value from Cloud Operations?
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You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
A Lesson in Adapting and Surviving ACA Disruption for Benefits Insurers
Something normal happened during Mardi Gras this year in New Orleans. Amongst all the chaos, a conference broke out. Workplace Benefits Renaissance...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
When Did Insurance Get So Cool?
Drones, bots, blockchain, AI and machine learning are what everybody is suddenly talking about. Start-ups with cool names like Trov, Slice, Goji and...
Why Say No” When “Yes” Is So Much Better?”
When it comes to benefits insurance market expansion…it’s good to be a “yes” man What stood out this year at the LIMRA Group and Worksite Benefits...
What is Your Core Customer Intelligence Score?
How smart do insurers have to be to engage customers? Just how much customer data from sources near and far and how much analysis of customer...
Disruption and Insurance: A Square Peg in a Round Hole?
New technologies. New players. New products. New business models. The clamor of disruption is loud in our ears, but seeing a clear path for adapting...
Looking for a New Pacesetter at LIMRA’s Enrollment Tech Event
Last week I had the pleasure of joining my industry colleagues at the LIMRA 2016 Enrollment Technology Strategy Seminar in Charlotte, NC. We spent a...
Insurance Technology: More Uniting, Less Dividing, Please
Technology can be both a tool and a tyrant, and the theme of this week’s Insurance-Canada Technology Conference—Technology: A Two-Edged...
7 Key Takeaways from the SMA Summit
My role at EIS Group allows me to attend a lot of industry events throughout the year. Most are focused on technology, innovation, and change, but...
Group and Voluntary Benefits Insurers: Be the Disrupter!
LIMRA’s Group and Worksite Benefits Conference was once again a vital and energetic meeting place for the industry. EIS has been a premier sponsor...
Power of Peers: Who’s Got the Game Plan for Legacy Replacement?
Where do you get a game plan for a game you have never played? The St. Louis Cardinals recently got themselves into a scalding pot of legal and...
Is Collaboration the Weapon that Wins the War with Tech Giants?
“Technology is at war with the insurance industry, but insurance doesn’t know it yet.” These words by Steve Mariano, CEO of Patriot National, in his...
Survey says…the road ahead looks promising, but technology continues to be a hazard
The results are in from our second annual Enrollment Technology Survey, and guess what? There are really no surprises. The results of our survey of...
Digital insurance: A clear forecast in Canada for insurers, customers, and brokers?
This year’s Toronto ICTC event was ablaze with early spring optimism as the snow melted outside. The Insurance-Canada.ca team put together a very...
Breaking thru Barriers (and Blizzards) for Innovation
Last week 85 benefits enrollment and technology professionals braved record levels of snow to make it to Boston, Massachusetts—not to see Tom Brady...
