For insurance companies, the measurement of business success is flawed. Here’s why insurers need to focus on customer loyalty.
Are insurance providers building customer loyalty?
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General Insurance
How can insurers create a culture of innovation?
According to McKinsey’s latest “Global Innovation Survey,” more than 80% of executives believe innovation is an important aspect of their growth...
What the insurance industry can learn from the leadership of Ted Lasso (part 3)
Thanks to everyone who has come back to my series on the coaching and leadership genius of Ted Lasso, and what the insurance industry can learn from...
What the insurance industry can learn from the leadership of Ted Lasso (part 2)
Thanks to everyone who decided to come back to read Part 2 of this article. If you haven’t had a chance to read part 1, I suggest you read that...
Coretech: The interconnected, customer-centric model for today’s P&C insurers
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Circle of life: How building ecosystems can expand your life insurance business’ reach
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. In 2021, customers are demanding insurers...
What the insurance industry can learn from the leadership of Ted Lasso (part 1)
As someone who’s constantly on the lookout for books, podcasts, shows, or movies that provide insights into great leadership and coaching for the...
Absence Management: Harnessing Employee Absence Data to Save Time and Money
The COVID-19 pandemic heightened awareness around managing employee leaves of absence and associated regulations. In fact, according to a recent...
Creating a Better Consumer Journey in Healthcare Insurance
Let's look at two scenarios we've all experienced. Sally went to the local ER with a pounding headache. She was examined by the doctor and taken for...
How P&C Insurers are Driving Customer Loyalty through Digitization
Customer loyalty is no longer a given, especially in the highly competitive property and casualty market. If they’re faced with a tedious...
Desjardins General Insurance Group taps EIS and Microsoft to Deliver Cloud-Native Digital Transformation and Business Value
In one of the largest cloud deployments of insurance core systems, DGIG is transforming personal lines products and enhancing the customer and agent...
Customer Centricity and the Coretech Difference
The ability to deliver excellent customer experiences depends on your ability to understand and act on customer data.
Full Speed Ahead: The Shape of Vehicle Risk in a Driverless World
Part 2 in a Series With road testing of driverless vehicles now underway across North America, and more pilots on the horizon, it’s no wonder...
Life Insurance Reimagined: Personalized Products and Pricing Benefit Customers and Insurers
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Coretech delivers on frictionless customer journeys
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
A Sneak Peek at the Future of Life Insurance
It’s that time of year again when the who's who of insurance show up in the “Other City of Lights,” aka Las Vegas, to explore the latest and...
Are Insurers Stuck on Legacy Core Systems Forever?
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
More “Billion Dollar Lessons” Ahead for Insurers?
Author, advisor, and innovation expert Chunka Mui offers observations on insurance, digital transformation in the time of COVID-19, insurtech...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
Coretech, CI/CD and the End of Big Bang Updates
It’s not a perfect analogy but stick with me for a minute. After two years of hard use, I finally broke my mobile phone a couple of weeks back....
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
EIS Group’s ENGAGE 2020: More than a user conference
Some things are greater than the sum of their parts. ENGAGE 2020, our upcoming customer event, is one of them. Above: Aerial image of Pelican Hills...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
Are insurance providers building customer loyalty?
For insurance companies, the measurement of business success is flawed. Here’s why insurers need to focus on customer loyalty.
How can insurers create a culture of innovation?
According to McKinsey’s latest “Global Innovation Survey,” more than 80% of executives believe innovation is an important aspect of their growth...
What the insurance industry can learn from the leadership of Ted Lasso (part 3)
Thanks to everyone who has come back to my series on the coaching and leadership genius of Ted Lasso, and what the insurance industry can learn from...
What the insurance industry can learn from the leadership of Ted Lasso (part 2)
Thanks to everyone who decided to come back to read Part 2 of this article. If you haven’t had a chance to read part 1, I suggest you read that...
Coretech: The interconnected, customer-centric model for today’s P&C insurers
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Circle of life: How building ecosystems can expand your life insurance business’ reach
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. In 2021, customers are demanding insurers...
What the insurance industry can learn from the leadership of Ted Lasso (part 1)
As someone who’s constantly on the lookout for books, podcasts, shows, or movies that provide insights into great leadership and coaching for the...
Absence Management: Harnessing Employee Absence Data to Save Time and Money
The COVID-19 pandemic heightened awareness around managing employee leaves of absence and associated regulations. In fact, according to a recent...
Creating a Better Consumer Journey in Healthcare Insurance
Let's look at two scenarios we've all experienced. Sally went to the local ER with a pounding headache. She was examined by the doctor and taken for...
How P&C Insurers are Driving Customer Loyalty through Digitization
Customer loyalty is no longer a given, especially in the highly competitive property and casualty market. If they’re faced with a tedious...
Desjardins General Insurance Group taps EIS and Microsoft to Deliver Cloud-Native Digital Transformation and Business Value
In one of the largest cloud deployments of insurance core systems, DGIG is transforming personal lines products and enhancing the customer and agent...
Customer Centricity and the Coretech Difference
The ability to deliver excellent customer experiences depends on your ability to understand and act on customer data.
Full Speed Ahead: The Shape of Vehicle Risk in a Driverless World
Part 2 in a Series With road testing of driverless vehicles now underway across North America, and more pilots on the horizon, it’s no wonder...
Life Insurance Reimagined: Personalized Products and Pricing Benefit Customers and Insurers
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Coretech delivers on frictionless customer journeys
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
A Sneak Peek at the Future of Life Insurance
It’s that time of year again when the who's who of insurance show up in the “Other City of Lights,” aka Las Vegas, to explore the latest and...
Are Insurers Stuck on Legacy Core Systems Forever?
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
More “Billion Dollar Lessons” Ahead for Insurers?
Author, advisor, and innovation expert Chunka Mui offers observations on insurance, digital transformation in the time of COVID-19, insurtech...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
Coretech, CI/CD and the End of Big Bang Updates
It’s not a perfect analogy but stick with me for a minute. After two years of hard use, I finally broke my mobile phone a couple of weeks back....
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
EIS Group’s ENGAGE 2020: More than a user conference
Some things are greater than the sum of their parts. ENGAGE 2020, our upcoming customer event, is one of them. Above: Aerial image of Pelican Hills...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...