Thanks to everyone who has come back to my series on the coaching and leadership genius of Ted Lasso, and what the insurance industry can learn from...
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Thanks to everyone who decided to come back to read Part 2 of this article. If you haven’t had a chance to read part 1, I suggest you read that...
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. In 2021, customers are demanding insurers...
Some marriages prove more fruitful than others, bestowing prosperity on those who learn to make the most of what life brings by successfully...
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A...
Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big...
From health records and credit scores to social media posts and biometrics, vast volumes of customer data are generated every second. Life insurers...
Life insurers increasingly recognize that partnerships and ecosystems offer exciting potential for product innovation, improved customer experience,...
Adopting new strategies and making the right investments enables you to significantly improve customer targeting and conversion. Even before the...
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Enable your billing department to become more customer-centric by easing common billing pain points without requiring involvement from your IT...
If the future of insurance is all about offering excellent customer experiences, let’s give the people who know them best the tools to test, learn,...
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
For nearly a decade, insurers have assumed that digital transformation required massive core systems replacement projects. But new ways of thinking...
Author, advisor, and innovation expert Chunka Mui offers observations on insurance, digital transformation in the time of COVID-19, insurtech...
COVID-19 has made insurance carriers, benefits providers, and brokerage firms more certain of the importance of digital transformation and forced...
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
Thanks to everyone who has come back to my series on the coaching and leadership genius of Ted Lasso, and what the insurance industry can learn from...
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Thanks to everyone who decided to come back to read Part 2 of this article. If you haven’t had a chance to read part 1, I suggest you read that...
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. In 2021, customers are demanding insurers...
Some marriages prove more fruitful than others, bestowing prosperity on those who learn to make the most of what life brings by successfully...
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A...
Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big...
From health records and credit scores to social media posts and biometrics, vast volumes of customer data are generated every second. Life insurers...
Life insurers increasingly recognize that partnerships and ecosystems offer exciting potential for product innovation, improved customer experience,...
Adopting new strategies and making the right investments enables you to significantly improve customer targeting and conversion. Even before the...
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Enable your billing department to become more customer-centric by easing common billing pain points without requiring involvement from your IT...
If the future of insurance is all about offering excellent customer experiences, let’s give the people who know them best the tools to test, learn,...
As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to...
For nearly a decade, insurers have assumed that digital transformation required massive core systems replacement projects. But new ways of thinking...
Author, advisor, and innovation expert Chunka Mui offers observations on insurance, digital transformation in the time of COVID-19, insurtech...
COVID-19 has made insurance carriers, benefits providers, and brokerage firms more certain of the importance of digital transformation and forced...
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...