Learn how event-driven architecture can streamline claims processing and improve customer satisfaction for workplace benefits insurers.
Event-Driven Insurance Technology = Better Claims Handling & Better Benefits Insurance
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Benefits Insurance
Get Better Benefits Insights When You Combine Analytics and Generative AI
Discover how combining analytics and generative AI can help benefits carriers unlock valuable insights and streamline operations from customer service to fraud detection.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
5 Factors Affecting System Modernization in the Benefits Market
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
The Secret to Achieving Over 80% Enrollment Rates
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
Why better data management improves the workforce benefits journey
In 2022, data is the lifeblood of your business decisions. And while there’s no shortage of data in the insurance industry — think: claims data,...
The time is now: Successfully navigating the shift to digital benefits enrollment
Now more than ever, your customers’ employees are looking for a digital open enrollment experience for benefits insurance. They’re used to shopping...
Event-Driven Insurance Technology = Better Claims Handling & Better Benefits Insurance
Learn how event-driven architecture can streamline claims processing and improve customer satisfaction for workplace benefits insurers.
Get Better Benefits Insights When You Combine Analytics and Generative AI
Discover how combining analytics and generative AI can help benefits carriers unlock valuable insights and streamline operations from customer service to fraud detection.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
5 Factors Affecting System Modernization in the Benefits Market
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
The Secret to Achieving Over 80% Enrollment Rates
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
Why better data management improves the workforce benefits journey
In 2022, data is the lifeblood of your business decisions. And while there’s no shortage of data in the insurance industry — think: claims data,...
The time is now: Successfully navigating the shift to digital benefits enrollment
Now more than ever, your customers’ employees are looking for a digital open enrollment experience for benefits insurance. They’re used to shopping...