Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
Seamless data integration and transfer using APIs is the key to improving the user experience for group benefits insurers.
Discover how combining analytics and generative AI can help benefits carriers unlock valuable insights and streamline operations from customer service to fraud detection.
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
The COVID-19 pandemic heightened awareness around managing employee leaves of absence and associated regulations. In fact, according to a recent...
Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
Seamless data integration and transfer using APIs is the key to improving the user experience for group benefits insurers.
Discover how combining analytics and generative AI can help benefits carriers unlock valuable insights and streamline operations from customer service to fraud detection.
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
The COVID-19 pandemic heightened awareness around managing employee leaves of absence and associated regulations. In fact, according to a recent...