Adopting new strategies and making the right investments enables you to significantly improve customer targeting and conversion. Even before the...
Technology
Design Thinkers: Champions of Usability and Customer Experience
The insurance value chain is complex, and the principles governing products, processes, and decisions have complex mathematical and legal...
Life Insurance Reimagined: From Direct Debits to Customer Relationships and Ecosystems
To differentiate themselves, life insurers need to offer value-added services, a streamlined customer experience, and leverage technology to...
Full Speed Ahead: The Shape of Vehicle Risk in a Driverless World
Part 2 in a Series With road testing of driverless vehicles now underway across North America, and more pilots on the horizon, it’s no wonder...
Next Billing Wave: Solving Real-World Billing Challenges to Create Exceptional Customer Experiences
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Life Insurance Reimagined: Personalized Products and Pricing Benefit Customers and Insurers
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Reimagining Life Insurance and the Customer Experience with Personalization, APIs, and SaaS
Life insurance has traditionally been a transaction-focused industry: customer buys policy, customer pays bill, insurer pays claim. But like many...
Coretech delivers on frictionless customer journeys
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
A Sneak Peek at the Future of Life Insurance
It’s that time of year again when the who's who of insurance show up in the “Other City of Lights,” aka Las Vegas, to explore the latest and...
APIs: The Business User’s Key to Unlocking Customer Centricity
If the future of insurance is all about offering excellent customer experiences, let’s give the people who know them best the tools to test, learn,...
The End of the Modern Legacy Insurance Platform
Like my MacBook Air, many insurance core systems look modern and deliver on today's requirements. But their replacements are already emerging, and...
Trials of 2020 Push LA&H Carriers to Re-evaluate Digital Capabilities
COVID-19 has made insurance carriers, benefits providers, and brokerage firms more certain of the importance of digital transformation and forced...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Dental Insurers Brace for Impact
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
Coretech, CI/CD and the End of Big Bang Updates
It’s not a perfect analogy but stick with me for a minute. After two years of hard use, I finally broke my mobile phone a couple of weeks back....
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
COVID-19, Business Continuity, and EIS Group
Given the current COVID-19 emergency, we thought it would be valuable to share the efforts we’re making to ensure the continuity of our business....
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
Principal Puts Customers First with EIS Suite (4-minute video)
Principal's CIO for Individual disability insurance describes the business drivers and technology behind its new IDI platform If you can't watch the...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
EIS Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report
We are pleased to announce that EIS received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance...
Some Dental Insurers are Experiencing an “Innovate or Die” Moment
Dental insurers circle the ancillary benefits market and consider a modular platform approach Disruption isn’t easily focused, shaped, or stopped....
Life Insurance Reimagined: How to Boost Customer Acquisition in a Changing World
Adopting new strategies and making the right investments enables you to significantly improve customer targeting and conversion. Even before the...
Design Thinkers: Champions of Usability and Customer Experience
The insurance value chain is complex, and the principles governing products, processes, and decisions have complex mathematical and legal...
Life Insurance Reimagined: From Direct Debits to Customer Relationships and Ecosystems
To differentiate themselves, life insurers need to offer value-added services, a streamlined customer experience, and leverage technology to...
Full Speed Ahead: The Shape of Vehicle Risk in a Driverless World
Part 2 in a Series With road testing of driverless vehicles now underway across North America, and more pilots on the horizon, it’s no wonder...
Next Billing Wave: Solving Real-World Billing Challenges to Create Exceptional Customer Experiences
Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and...
Life Insurance Reimagined: Personalized Products and Pricing Benefit Customers and Insurers
Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less...
Reimagining Life Insurance and the Customer Experience with Personalization, APIs, and SaaS
Life insurance has traditionally been a transaction-focused industry: customer buys policy, customer pays bill, insurer pays claim. But like many...
Coretech delivers on frictionless customer journeys
Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all...
Next Billing Wave: Using an Insurance DXP to Connect the Customer Experience Dots
How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a...
A Sneak Peek at the Future of Life Insurance
It’s that time of year again when the who's who of insurance show up in the “Other City of Lights,” aka Las Vegas, to explore the latest and...
APIs: The Business User’s Key to Unlocking Customer Centricity
If the future of insurance is all about offering excellent customer experiences, let’s give the people who know them best the tools to test, learn,...
The End of the Modern Legacy Insurance Platform
Like my MacBook Air, many insurance core systems look modern and deliver on today's requirements. But their replacements are already emerging, and...
Trials of 2020 Push LA&H Carriers to Re-evaluate Digital Capabilities
COVID-19 has made insurance carriers, benefits providers, and brokerage firms more certain of the importance of digital transformation and forced...
How to Manage Digital Transformation Remotely at Scale
Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and...
Dental Insurers Brace for Impact
Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at...
EIS Suite v10 for Property & Casualty
Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features...
Coretech, CI/CD and the End of Big Bang Updates
It’s not a perfect analogy but stick with me for a minute. After two years of hard use, I finally broke my mobile phone a couple of weeks back....
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
COVID-19, Business Continuity, and EIS Group
Given the current COVID-19 emergency, we thought it would be valuable to share the efforts we’re making to ensure the continuity of our business....
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
Principal Puts Customers First with EIS Suite (4-minute video)
Principal's CIO for Individual disability insurance describes the business drivers and technology behind its new IDI platform If you can't watch the...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
EIS Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report
We are pleased to announce that EIS received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance...
Some Dental Insurers are Experiencing an “Innovate or Die” Moment
Dental insurers circle the ancillary benefits market and consider a modular platform approach Disruption isn’t easily focused, shaped, or stopped....