Celent’s 2025 report on Policy Administration Systems is the kind of evaluation that insurers actually use — because it doesn’t hand out gold stars for participation. It cuts through the noise.
EIS earned recognition as a Technology Standout in Celent’s Technical Capability Matrix. That puts us in a category for vendors delivering strong, modern tech — even if we’re not the biggest by market share.
The report evaluated 50 policy admin vendors across three main criteria: advanced technology, breadth of functionality, and strength of customer base and support. Celent mapped each system on a matrix to reflect its capabilities across those first two dimensions. EIS stood out for its architectural maturity, configurability, and market readiness.
“EIS stands out for its commitment to delivering modern, cloud-native core systems that enable insurers to compete in a digital-first world. PolicyCore, as part of the broader EIS OneSuite platform, exemplifies the kind of flexible, customer-centric architecture we believe is critical for transforming the policy administration function into a true driver of innovation and growth.”
-Jaspaul Saini, Principal Analyst, Celent
What made the difference? According to Celent, it was the advanced design and adaptability of PolicyCore®: a cloud-native platform that delivers full-lifecycle policy management, real-time responsiveness, and easy integration with the rest of an insurer’s ecosystem.
Here’s what else matters:
- Modern cloud-native design: EIS supports public cloud deployment and offers flexibility across multiple cloud environments. It’s built for change, not constraint.
- Global deployment and reach: PolicyCore is live in all major global regions — North America, EMEA, APAC, LATAM — with carriers operating on it at scale.
- Support for the full policy lifecycle: Quoting, issuance, endorsements, renewals, and terminations — all configurable, all connected.
- Broad LOB coverage: EIS supports personal, commercial, specialty, and workers’ comp lines with equal rigor.
- Extensibility through APIs: Rich, open integration capabilities that allow carriers to plug into broader ecosystems without workarounds.
Celent also praised the platform’s overall usability, its configuration tools designed for insurers (not just developers), and the ability to deploy and scale in complex IT environments.
This recognition is the result of building a system that’s genuinely flexible, open, and designed for how insurers need to operate today.
Celent’s acknowledgment confirms what our customers already see: our policy administration system works in the real world, for real carriers, with real challenges.
EIS provides policy administration functionality that works in complex, real-world scenarios. PolicyCore is flexible, scalable, and can handle modern insurance challenges; whether it’s updating a single product or transforming and innovating an entire product portfolio.
Read Celent’s full report here, and click here to see why today’s insurers love PolicyCore.
And if you’re evaluating core systems or policy administration platforms and are curious about what sets EIS apart, let’s talk. The technology behind PolicyCore is designed to be built for what’s next, and to grow with you.
