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New Product Alert! ClaimSmart Launches a New Era of Data-Driven Claims Efficiency & Personalization with AI and ML
Learn how ClaimSmart, an AI-powered cloud solution, can revolutionize claims processing and enhance customer experiences for insurers.
Are You Ready for the Next Wave of Consumer Duty?
The next deadline for the FCA’s Consumer Duty regulations is coming up in July, and for many insurers, it’ll be more important than the first.
2024 Insurance Outlook: A Digitally Resilient Future
From AI integration to blockchain adoption, this blog explores 10 key trends shaping the insurance industry in 2024 and beyond.
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Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...
Is Mass Personalization Your Key to Winning on Main Street?
How to make your benefits products a good fit for small businesses Looked at from a marketing lens, my personal truth is that I am a demographic of...
Where Do Insurers Get the Highest Value from Cloud Operations?
DevOps and the cloud are powering change and delivering business value to insurers, as CSAA Insurance Group discovered via an automated testing...
You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
Is Small the New Big? Small Businesses are Opportunity for Benefits Insurers
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits...
A Lesson in Adapting and Surviving ACA Disruption for Benefits Insurers
Something normal happened during Mardi Gras this year in New Orleans. Amongst all the chaos, a conference broke out. Workplace Benefits Renaissance...
In Season: Technology Advances and Standards Ripen Cloud Option for Insurers
Think you have heard all you need to know about the benefits of cloud deployment of enterprise solutions? Get ready for more because cloud is...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
It’s 2017! Time for Insurers to Think About 2018
When the ball dropped on 2017 it opened another pivotal year for digital transition. Some insurers feel poised for digital success. For many...
Insurance Doing Digital Right. Who, How and Why?
What side of the digital divide are you on? You’ll find the answer in the new ACORD/Genpact report, Assessing Digital Impact Across Insurer and...
Put Your Head in the Cloud If You Have the Need for Speed
A recent announcement from Liberty Mutual shared with the industry how they leveraged our EIS Suite™ software and the power of the AWS cloud to...
Can Insurers Win the Battle for Tech Talent?
The tech talent battle is waging and at this point insurers are not faring well. The competition is stiff across all sectors for much in demand...
When Did Insurance Get So Cool?
Drones, bots, blockchain, AI and machine learning are what everybody is suddenly talking about. Start-ups with cool names like Trov, Slice, Goji and...