By now, the stories are all too familiar… …Brittany wants to protect her family by seeking a term insurance policy. She selects a name-brand carrier...
From optimizing productivity, digitizing distribution, and building a resilient enterprise, today’s insurers are facing several challenges. To...
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Over the last year, the National Association of Dental Plans (NADP)’s future of dental care task force studied emerging industry trends to assess...
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Are you still relying on inefficient, outdated legacy technology systems out of fear that upgrading will be too risky? If you are, this is likely...
Now more than ever, your customers’ employees are looking for a digital open enrollment experience for benefits insurance. They’re used to shopping...
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. Customers are demanding insurers reimagine the...
As someone who’s constantly on the lookout for books, podcasts, shows, or movies that provide insights into great leadership and coaching for the...
Let's look at two scenarios we've all experienced. Sally went to the local ER with a pounding headache. She was examined by the doctor and taken for...
Some marriages prove more fruitful than others, bestowing prosperity on those who learn to make the most of what life brings by successfully...
From personalization and improving customer experiences to the need for more speed and agility, today’s insurance industry is faced with constantly...
Already at play around the globe, consumerization catapulted to the top of insurers’ priorities list with COVID-19. Consumers have come to expect...
It’s no secret that digital transformation is causing the life insurance industry to look increasingly different than it used to be. The key drivers...
Dental, vision, and medical policies developed separately because they were launched at different times in history. Now customer expectations are...
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Every insurance professional knows they’re in the risk business. But in 2021, insurance leaders know that selling any consumer product also puts...
Dental insurance CIOs and CTOs are often stuck in old technology processes. Improving their prospects means fully embracing new Agile technologies...
Digital transformation is a priority for most life insurers, but few are adequately prepared for the process of replacing aging core systems. Here...
As digital self-service tools and apps have emerged, many tasks traditionally performed by agents are being digitized and automated. Will agents...
Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A...
Legacy systems are the anchor that’s preventing healthcare insurance executives from moving forward. Here’s why removing those systems creates a...
Despite being a prime demographic target, millennials have eluded life insurers. To win over this generation, insurers must design products and...
Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big...
By now, the stories are all too familiar… …Brittany wants to protect her family by seeking a term insurance policy. She selects a name-brand carrier...
From optimizing productivity, digitizing distribution, and building a resilient enterprise, today’s insurers are facing several challenges. To...
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Over the last year, the National Association of Dental Plans (NADP)’s future of dental care task force studied emerging industry trends to assess...
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Are you still relying on inefficient, outdated legacy technology systems out of fear that upgrading will be too risky? If you are, this is likely...
Now more than ever, your customers’ employees are looking for a digital open enrollment experience for benefits insurance. They’re used to shopping...
Legacy systems, whether a few years young or decades old, simply were not designed for today’s business models and fast integrations. In fact,...
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. Customers are demanding insurers reimagine the...
As someone who’s constantly on the lookout for books, podcasts, shows, or movies that provide insights into great leadership and coaching for the...
Let's look at two scenarios we've all experienced. Sally went to the local ER with a pounding headache. She was examined by the doctor and taken for...
Some marriages prove more fruitful than others, bestowing prosperity on those who learn to make the most of what life brings by successfully...
From personalization and improving customer experiences to the need for more speed and agility, today’s insurance industry is faced with constantly...
Already at play around the globe, consumerization catapulted to the top of insurers’ priorities list with COVID-19. Consumers have come to expect...
It’s no secret that digital transformation is causing the life insurance industry to look increasingly different than it used to be. The key drivers...
Dental, vision, and medical policies developed separately because they were launched at different times in history. Now customer expectations are...
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home...
Every insurance professional knows they’re in the risk business. But in 2021, insurance leaders know that selling any consumer product also puts...
Dental insurance CIOs and CTOs are often stuck in old technology processes. Improving their prospects means fully embracing new Agile technologies...
Digital transformation is a priority for most life insurers, but few are adequately prepared for the process of replacing aging core systems. Here...
As digital self-service tools and apps have emerged, many tasks traditionally performed by agents are being digitized and automated. Will agents...
Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A...
Legacy systems are the anchor that’s preventing healthcare insurance executives from moving forward. Here’s why removing those systems creates a...
Despite being a prime demographic target, millennials have eluded life insurers. To win over this generation, insurers must design products and...
Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big...