Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales...
Will you find the small case benefits market distribution you need?
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Customer Experience
Avoid Digital Disarray: 8 Tech Essentials of an Insurer Approach to Digital
As we move inexorably forward into a digital future, many companies are giving hefty consideration to how well they’re keeping pace with developing...
Five Business Capabilities Essential to Personalized Digital Experiences
You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how...
Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...
Is Mass Personalization Your Key to Winning on Main Street?
How to make your benefits products a good fit for small businesses Looked at from a marketing lens, my personal truth is that I am a demographic of...
You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
Is Small the New Big? Small Businesses are Opportunity for Benefits Insurers
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
Insurance Doing Digital Right. Who, How and Why?
What side of the digital divide are you on? You’ll find the answer in the new ACORD/Genpact report, Assessing Digital Impact Across Insurer and...
Will you find the small case benefits market distribution you need?
Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales...
Avoid Digital Disarray: 8 Tech Essentials of an Insurer Approach to Digital
As we move inexorably forward into a digital future, many companies are giving hefty consideration to how well they’re keeping pace with developing...
Five Business Capabilities Essential to Personalized Digital Experiences
You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how...
Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...
Is Mass Personalization Your Key to Winning on Main Street?
How to make your benefits products a good fit for small businesses Looked at from a marketing lens, my personal truth is that I am a demographic of...
You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
Is Small the New Big? Small Businesses are Opportunity for Benefits Insurers
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
Insurance Doing Digital Right. Who, How and Why?
What side of the digital divide are you on? You’ll find the answer in the new ACORD/Genpact report, Assessing Digital Impact Across Insurer and...