Numerous employers have had difficulty managing the post-COVID increase in leave requests, due to sheer volume as well as varying (and frequently changing) state-by-state regulations. Without the digital insurance ecosystem approach — and the access to cutting-edge services and technologies it facilitates — truly revolutionary absence management is easier said than done.
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
After hosting the inaugural Ambitious Insurer Awards at ITI Europe, we couldn’t wait to do the same at ITI in New York. The submissions were fascinating, but ultimately 10 were chosen as finalists, and our panel of judges selected one as the winner.
As insurers battle rising claims volume and the costs of servicing those claims, the industry must find ways to protect itself against price pressure or see its profits dwindle further. Being adaptive is going to be the single biggest success factor for the industry moving forward. However, that change must go further than moving established processes online.
Fraud detection in insurance is an arms race. Fraudsters are creating new ways to push through fraudulent claims every day, and insurers are trying desperately to identify and block them the instant they crop up.
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Four artificial intelligence and machine learning opportunities that will reshape insurance.
EIS’ Jim Caruso discusses how this team will support customer and partner successes and position EIS for even more growth.
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
From M&A to convergence with health insurance carriers, dental and ancillary insurers face a rapidly changing market. But ambitious dental...
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while...
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...
Numerous employers have had difficulty managing the post-COVID increase in leave requests, due to sheer volume as well as varying (and frequently changing) state-by-state regulations. Without the digital insurance ecosystem approach — and the access to cutting-edge services and technologies it facilitates — truly revolutionary absence management is easier said than done.
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
The recent shifts in employee benefits — and the resulting demand on benefit providers’ technology capabilities — means benefits insurers must make fast-paced tech upgrades to keep up. Without the right underlying technology, these enhancements can be difficult to implement, deploy, and manage.
After hosting the inaugural Ambitious Insurer Awards at ITI Europe, we couldn’t wait to do the same at ITI in New York. The submissions were fascinating, but ultimately 10 were chosen as finalists, and our panel of judges selected one as the winner.
As insurers battle rising claims volume and the costs of servicing those claims, the industry must find ways to protect itself against price pressure or see its profits dwindle further. Being adaptive is going to be the single biggest success factor for the industry moving forward. However, that change must go further than moving established processes online.
Fraud detection in insurance is an arms race. Fraudsters are creating new ways to push through fraudulent claims every day, and insurers are trying desperately to identify and block them the instant they crop up.
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Four artificial intelligence and machine learning opportunities that will reshape insurance.
EIS’ Jim Caruso discusses how this team will support customer and partner successes and position EIS for even more growth.
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
From M&A to convergence with health insurance carriers, dental and ancillary insurers face a rapidly changing market. But ambitious dental...
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while...
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...