Industry Insights
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InsTech.ie Insights: Get Laser-Focused on Customer Needs
In this blog, we discuss the key takeaways from an event hosted by EIS and InsTech.ie, where industry experts shared insights on creating outstanding customer experiences in the insurance industry.
3 Reasons Why Being Policy-Centric is a Customer Disservice
Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
4 Major Inefficiencies Caused by Traditional Insurance Core Systems
Outdated core systems can cause major inefficiencies for insurers. Learn how EIS Suite™ can help streamline operations and boost the bottom line.
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Open APIs: Fueling efficiency for health and dental insurers
Open APIs offer the flexibility health plans and dental plans need to meet the demands of convergence. Here’s how.
How coretech powers individual underwriting innovation for life insurers
Technology is a key component for successfully navigating the new rules of underwriting. Here’s how coretech powers it.
The top 5 workplace benefits carrier misconceptions
Read on to learn the top 5 misconceptions that carriers have about brokers found in Wellfleet and EIS’ 2021 Workplace Benefits Broker Survey.
Why insurers need coretech to achieve customer centricity
For better customer experiences and more customer centricity, insurance companies need coretech.
Why health and dental plans need cloud-native platforms
Unlike sluggish legacy systems, cloud-native technology helps health and dental insurers meet the opportunities and challenges of convergence.
Are insurance providers building customer loyalty?
For insurance companies, the measurement of business success is flawed. Here’s why insurers need to focus on customer loyalty.
The Great Resignation’s impact on workforce benefits
Due to the Great Resignation, employees want better workforce benefits insurance, and employers need the right technology to do it.
Two key digital approaches for underwriting individual life insurance policies
Life insurers need to use accelerated underwriting and continuous underwriting to succeed.
Six health and dental insurance trends to watch in 2022
Here are six key dental and health insurance trends to watch in 2022, and our advice for how to capitalize on them.
How a persona-based DXP can create customized user experiences
In today’s rapidly changing insurance landscape, all eyes are on the customer. They are empowered. And they have more control than ever before – of...
Why better data management improves the workforce benefits journey
In 2022, data is the lifeblood of your business decisions. And while there’s no shortage of data in the insurance industry — think: claims data,...
Rajgopal and Van Meerbeeck join EIS professional services
Please join us in welcoming Nanda Rajgopal and Pierre Van Meerbeeck as client executives to EIS’ worldwide professional services team! As we...
How to save the $3.78B insurtech market: Coretech to the rescue
The convergence of insurance and digital technology — “insurtech” — has transformed the industry. Although insurance companies initially feared...
How dental plans can partner smarter
Convergence of health and dental insurance is on the rise, representing a shift for the insurance landscape and a challenge for standalone dental...
How can insurers create a culture of innovation?
According to McKinsey’s latest “Global Innovation Survey,” more than 80% of executives believe innovation is an important aspect of their growth...
Strategies for success: Individual life insurers and the new rules of underwriting (part 1)
By now, the stories are all too familiar… …Brittany wants to protect her family by seeking a term insurance policy. She selects a name-brand carrier...
What the insurance industry can learn from the leadership of Ted Lasso (part 3)
Thanks to everyone who has come back to my series on the coaching and leadership genius of Ted Lasso, and what the insurance industry can learn from...
Solutions consulting’s role in the future of insurance
From optimizing productivity, digitizing distribution, and building a resilient enterprise, today’s insurers are facing several challenges. To...
Debunking the myths of low-code/no-code technology
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Convenience and simplicity are the keys to a better dental plan member experience
Over the last year, the National Association of Dental Plans (NADP)’s future of dental care task force studied emerging industry trends to assess...
Why personalization is the next imperative for life insurance innovators
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened,...
Top 3 considerations for replacing core legacy systems in health insurance
Are you still relying on inefficient, outdated legacy technology systems out of fear that upgrading will be too risky? If you are, this is likely...
Life insurance awareness month: A Youngstown resident starts young (part 4)
This blog is part 4 of our life insurance awareness month series. Anne Daly may be a respected insurance industry sales veteran, but that’s hardly...
What the insurance industry can learn from the leadership of Ted Lasso (part 2)
Thanks to everyone who decided to come back to read Part 2 of this article. If you haven’t had a chance to read part 1, I suggest you read that...
Life insurance awareness month: From collecting change to buying time (part 3)
This blog is part 3 of our life insurance awareness month series. For Jenny Craig, who describes herself as a “tech insurance/marketing nerd” (and...