In this blog, we discuss the key takeaways from an event hosted by EIS and InsTech.ie, where industry experts shared insights on creating outstanding customer experiences in the insurance industry.
Coretech
3 Reasons Why Being Policy-Centric is a Customer Disservice
Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
4 Major Inefficiencies Caused by Traditional Insurance Core Systems
Outdated core systems can cause major inefficiencies for insurers. Learn how EIS Suite™ can help streamline operations and boost the bottom line.
4 Questions Every Insurance CEO Should Ask Their CIO
We’ll discuss four key questions CEOs and CIOs should ask to ensure their core system transformation is impactful and future-proof.
Insurers: Protect Customer Data Privacy With EIS Suite
Explore how insurers can enhance data privacy and comply with global regulations using EIS Suite. Learn about the importance of safeguarding customer data and how advanced core technology solutions support regulatory compliance and transparency.
Why MACH’s 4 Components Win in Protection Insurance
Learn how protection insurers can gain a competitive edge with MACH-based architecture, featuring microservices, API-first design, cloud-native solutions, and headless capabilities.
Static vs Agile Tech: Staying Ahead of Protection’s Rapid Changes
Stay ahead of the rapid changes in protection insurance with the right technology, empowering insurers to keep up and stand out as industry leaders.
The Technological Divide in Protection Coretech: ‘Modern’ Legacy vs Coretech
These game-changing features include event-driven architecture, a single platform for individual and group policies, and agility to handle speed of change.
4 Protection Insurers Slashing Costs & Saving Time With EIS Suite
See what other protection carriers have accomplished with EIS Suite: launching products quickly, decreasing operations time, and improving customer experience.
Why Combine Group & Individual Policies Onto a Single Platform?
By consolidating group and individual policies into one platform, insurers can provide simpler, streamlined user experiences.
How Event-Driven Architecture Benefits Protection Insurers & Their Customers
From increasing personalisation to improving customer experience, this event-driven architecture helps insurers increase & automate customer retention.
How Protection Insurers Can Opt Out of a Price-Driven Market & Still Win Business
Though protection insurance is increasingly price-driven, insurers don’t necessarily have to race their competitors to the bottom.
Achieving Future-Proof Agility Isn’t as Complex as It Seems
Though migration can be a complex undertaking for insurers, they have promising platform options to consider.
Achieve Customer Centricity & FCA Compliance By Solving for Dual System Operations
As protection insurance becomes more customer driven, the lack of support for dual system operations is especially ripe for a solution.
The Digitisation & Automation of Everything, Even Insurance
Customer expectations are at an all-time high. Learn how your tech stack can rise to — and exceed — these standards by going truly digital.
Creepy & Kooky Genius: How Would the Addams Family Change Insurance?
Discover how the Addams family could revolutionize insurance, from Gomez as CFO to Wednesday as Head of Fraud Investigation to Thing as Automation Enabler.
Protection’s Big Business Opportunity Amongst Regulatory Changes
Get an in-depth overview of the opportunities that protection insurance presents in today’s rapidly changing market, and discover how insurers can use technology to their advantage.
Coretech Lessons From ‘Frasier’ – Don’t Know What to do With Your Tossed Salads and Scrambled Core Systems?
It’s official: one of TV’s most-awarded shows is coming back after almost 20 years. And while it might technically not have anything to do with insurance, we can’t help but see some incredible connections between the life of Frasier Crane and the evolution of insurance technology.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
The AI Surge in Insurance: What’s the Real Story?
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
The Secret to Achieving Over 80% Enrollment Rates
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
Delivering a personalized insurance customer experience
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
InsTech.ie Insights: Get Laser-Focused on Customer Needs
In this blog, we discuss the key takeaways from an event hosted by EIS and InsTech.ie, where industry experts shared insights on creating outstanding customer experiences in the insurance industry.
3 Reasons Why Being Policy-Centric is a Customer Disservice
Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
4 Major Inefficiencies Caused by Traditional Insurance Core Systems
Outdated core systems can cause major inefficiencies for insurers. Learn how EIS Suite™ can help streamline operations and boost the bottom line.
4 Questions Every Insurance CEO Should Ask Their CIO
We’ll discuss four key questions CEOs and CIOs should ask to ensure their core system transformation is impactful and future-proof.
Insurers: Protect Customer Data Privacy With EIS Suite
Explore how insurers can enhance data privacy and comply with global regulations using EIS Suite. Learn about the importance of safeguarding customer data and how advanced core technology solutions support regulatory compliance and transparency.
Why MACH’s 4 Components Win in Protection Insurance
Learn how protection insurers can gain a competitive edge with MACH-based architecture, featuring microservices, API-first design, cloud-native solutions, and headless capabilities.
Static vs Agile Tech: Staying Ahead of Protection’s Rapid Changes
Stay ahead of the rapid changes in protection insurance with the right technology, empowering insurers to keep up and stand out as industry leaders.
The Technological Divide in Protection Coretech: ‘Modern’ Legacy vs Coretech
These game-changing features include event-driven architecture, a single platform for individual and group policies, and agility to handle speed of change.
4 Protection Insurers Slashing Costs & Saving Time With EIS Suite
See what other protection carriers have accomplished with EIS Suite: launching products quickly, decreasing operations time, and improving customer experience.
Why Combine Group & Individual Policies Onto a Single Platform?
By consolidating group and individual policies into one platform, insurers can provide simpler, streamlined user experiences.
How Event-Driven Architecture Benefits Protection Insurers & Their Customers
From increasing personalisation to improving customer experience, this event-driven architecture helps insurers increase & automate customer retention.
How Protection Insurers Can Opt Out of a Price-Driven Market & Still Win Business
Though protection insurance is increasingly price-driven, insurers don’t necessarily have to race their competitors to the bottom.
Achieving Future-Proof Agility Isn’t as Complex as It Seems
Though migration can be a complex undertaking for insurers, they have promising platform options to consider.
Achieve Customer Centricity & FCA Compliance By Solving for Dual System Operations
As protection insurance becomes more customer driven, the lack of support for dual system operations is especially ripe for a solution.
The Digitisation & Automation of Everything, Even Insurance
Customer expectations are at an all-time high. Learn how your tech stack can rise to — and exceed — these standards by going truly digital.
Creepy & Kooky Genius: How Would the Addams Family Change Insurance?
Discover how the Addams family could revolutionize insurance, from Gomez as CFO to Wednesday as Head of Fraud Investigation to Thing as Automation Enabler.
Protection’s Big Business Opportunity Amongst Regulatory Changes
Get an in-depth overview of the opportunities that protection insurance presents in today’s rapidly changing market, and discover how insurers can use technology to their advantage.
Coretech Lessons From ‘Frasier’ – Don’t Know What to do With Your Tossed Salads and Scrambled Core Systems?
It’s official: one of TV’s most-awarded shows is coming back after almost 20 years. And while it might technically not have anything to do with insurance, we can’t help but see some incredible connections between the life of Frasier Crane and the evolution of insurance technology.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
The AI Surge in Insurance: What’s the Real Story?
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
The Secret to Achieving Over 80% Enrollment Rates
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
Delivering a personalized insurance customer experience
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.