Customer expectations are at an all-time high. Learn how your tech stack can rise to — and exceed — these standards by going truly digital.
The Digitisation & Automation of Everything, Even Insurance
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Customer Experience
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
The AI Surge in Insurance: What’s the Real Story?
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
Delivering a personalized insurance customer experience
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Beyond the hype: Four real-world use cases for AI/ML in the insurance industry
Four artificial intelligence and machine learning opportunities that will reshape insurance.
Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
Insurance technology trends that are reshaping the industry
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
How a SaaS insurance platform saves costs and improves service
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
EIS at ITC 2022: All About the Customer Experience
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
You’re buying Software Wrong and How to Fix It
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
EIS Opens Headquarters in Ireland to Support EMEA Expansion
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
What kind of legacy do you want to leave? Not one of legacy systems
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
AI and claims automation: The secret sauce for customer retention?
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Coretech: Simplifying access to pet insurance and other new markets
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
Why insurers should care about the Metaverse, web3 and virtual worlds
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...
Coretech brings insurtech innovation to ambitious insurers
The thrall of insurtech and its possibilities for innovative customer experiences, product development, and emerging business models continues to...
How P&C insurers can reach the digitally-savvy insurance customer
The customer is at the core of the insurance industry. Your customer determines the type of insurance you’re selling, how much coverage they need...
Debunking the myths of low-code/no-code technology
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Speed and agility: Does your insurance software measure up?
Insurance customers want speed and agility. Find out if your software has what it takes.
Too much data: The risks for insurers
What do insurers need to think about when embracing a data-led product? There’s data risk, but also significant data benefits.
How CloudCore and SaaS changes the game for insurance
We caught up with Steve O’Connor, EIS’ EVP of managed services, to discuss his vision for CloudCore and how his team will change the game for EIS customers.
How mass personalization helps insurers win
Why mass personalization could be key to successful insurance small case marketing on Main Street.
The Digitisation & Automation of Everything, Even Insurance
Customer expectations are at an all-time high. Learn how your tech stack can rise to — and exceed — these standards by going truly digital.
The About-Face From Group-Centricity to Customer-Centricity: The Pursuit of Better Transformation in Benefits Insurance
Carriers have spent a long time focusing on true group products, with little to no end-customer engagement — let alone personalization. With a group-centric model entrenched into the core of their business, doing an immediate about-face to a customer-centric approach simply wasn’t feasible.
The AI Surge in Insurance: What’s the Real Story?
To put it lightly, AI, machine learning, generative AI, and language learning models (LLM) have caused a storm in the business market – including in insurance. It’s left insurers grappling with some pretty big questions. Let’s navigate the noise and pinpoint the real story of AI in insurance today.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
Delivering a personalized insurance customer experience
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Beyond the hype: Four real-world use cases for AI/ML in the insurance industry
Four artificial intelligence and machine learning opportunities that will reshape insurance.
Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
Insurance technology trends that are reshaping the industry
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
How a SaaS insurance platform saves costs and improves service
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
EIS at ITC 2022: All About the Customer Experience
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
You’re buying Software Wrong and How to Fix It
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
EIS Opens Headquarters in Ireland to Support EMEA Expansion
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
What kind of legacy do you want to leave? Not one of legacy systems
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
AI and claims automation: The secret sauce for customer retention?
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Coretech: Simplifying access to pet insurance and other new markets
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
Why insurers should care about the Metaverse, web3 and virtual worlds
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...
Coretech brings insurtech innovation to ambitious insurers
The thrall of insurtech and its possibilities for innovative customer experiences, product development, and emerging business models continues to...
How P&C insurers can reach the digitally-savvy insurance customer
The customer is at the core of the insurance industry. Your customer determines the type of insurance you’re selling, how much coverage they need...
Debunking the myths of low-code/no-code technology
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Speed and agility: Does your insurance software measure up?
Insurance customers want speed and agility. Find out if your software has what it takes.
Too much data: The risks for insurers
What do insurers need to think about when embracing a data-led product? There’s data risk, but also significant data benefits.
How CloudCore and SaaS changes the game for insurance
We caught up with Steve O’Connor, EIS’ EVP of managed services, to discuss his vision for CloudCore and how his team will change the game for EIS customers.
How mass personalization helps insurers win
Why mass personalization could be key to successful insurance small case marketing on Main Street.