I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Customer Experience
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
4 Reasons Now is the Time for Insurers to Go Greenfield
The whole idea would have been ludicrous even three years ago. Now, seemingly out of nowhere, new and credible insurance brands are popping up with...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
EIS Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report
We are pleased to announce that EIS received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance...
Why Your Policy Administration System Needs a New Job Description
PAS gets a redefinition as new data sources, AI, ML, and recommendation engines change the insurance offer lifecycle The very notion of what has...
Ecosystems and analytics: How cloud-native helps insurers win at a new game
Insurers can connect to digital ecosystems and power smart, real-time user experience – what is needed is a cloud-native approach to apps and...
8 Tech Essentials Digital Insurers Can’t Do Without
It’s no secret that insurers must transform their organizations to compete in the experience-driven digital economy, with its new and evolving...
LIMRA Attendees Divine the Impacts of Industry Disruption on the Benefits Sector
A key theme at LIMRA’s recent Group and Worksite Benefits Conference was how carriers could adapt to the disruption swirling about the insurance...
Why Insurers’ Digital Strategies Depend on the Cloud
Successful customer-focused insurance business models require embracing the ubiquity of cloud innovations and leveraging the power of cloud-native...
Benefits small business expansion? 5 questions to ask and 7 must-haves
Are you a benefits insurer planning to move down market? How will you win in the small case, small business market? Here are 5 questions to ask...
APIs and the New Role of Benefits Enrollment
A very similar, consistent theme emerged in sessions throughout LIMRA’s recent Enrollment Tech conference. Insurance companies want to be at a place...
Will you find the small case benefits market distribution you need?
Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales...
Avoid Digital Disarray: 8 Tech Essentials of an Insurer Approach to Digital
As we move inexorably forward into a digital future, many companies are giving hefty consideration to how well they’re keeping pace with developing...
Five Business Capabilities Essential to Personalized Digital Experiences
You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how...
Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...
Is Mass Personalization Your Key to Winning on Main Street?
How to make your benefits products a good fit for small businesses Looked at from a marketing lens, my personal truth is that I am a demographic of...
You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
Is Small the New Big? Small Businesses are Opportunity for Benefits Insurers
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
Insurance Doing Digital Right. Who, How and Why?
What side of the digital divide are you on? You’ll find the answer in the new ACORD/Genpact report, Assessing Digital Impact Across Insurer and...
EIS Suite v10 for Accident & Health
I'm very pleased to announce the general availability and completion of version 10 of EIS Suite™. Version 10 is the culmination of 12 months of...
Insurance Ecosystems Will Make Tech Providers Best of Frenemies
As insurers look to form sustainable and scalable ecosystems, they’ll need to expose their products, rules, and rates to other systems of...
2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
4 Reasons Now is the Time for Insurers to Go Greenfield
The whole idea would have been ludicrous even three years ago. Now, seemingly out of nowhere, new and credible insurance brands are popping up with...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
EIS Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report
We are pleased to announce that EIS received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance...
Why Your Policy Administration System Needs a New Job Description
PAS gets a redefinition as new data sources, AI, ML, and recommendation engines change the insurance offer lifecycle The very notion of what has...
Ecosystems and analytics: How cloud-native helps insurers win at a new game
Insurers can connect to digital ecosystems and power smart, real-time user experience – what is needed is a cloud-native approach to apps and...
8 Tech Essentials Digital Insurers Can’t Do Without
It’s no secret that insurers must transform their organizations to compete in the experience-driven digital economy, with its new and evolving...
LIMRA Attendees Divine the Impacts of Industry Disruption on the Benefits Sector
A key theme at LIMRA’s recent Group and Worksite Benefits Conference was how carriers could adapt to the disruption swirling about the insurance...
Why Insurers’ Digital Strategies Depend on the Cloud
Successful customer-focused insurance business models require embracing the ubiquity of cloud innovations and leveraging the power of cloud-native...
Benefits small business expansion? 5 questions to ask and 7 must-haves
Are you a benefits insurer planning to move down market? How will you win in the small case, small business market? Here are 5 questions to ask...
APIs and the New Role of Benefits Enrollment
A very similar, consistent theme emerged in sessions throughout LIMRA’s recent Enrollment Tech conference. Insurance companies want to be at a place...
Will you find the small case benefits market distribution you need?
Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales...
Avoid Digital Disarray: 8 Tech Essentials of an Insurer Approach to Digital
As we move inexorably forward into a digital future, many companies are giving hefty consideration to how well they’re keeping pace with developing...
Five Business Capabilities Essential to Personalized Digital Experiences
You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how...
Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...
Is Mass Personalization Your Key to Winning on Main Street?
How to make your benefits products a good fit for small businesses Looked at from a marketing lens, my personal truth is that I am a demographic of...
You Can Do What? A Zero Data Entry, Bot-Enabled Quote, Buy and Claim?
Forget “15 minutes could save you 15% on car insurance.” This popular insurance advertising meme makes me want to ask wouldn’t your customers prefer...
Is Small the New Big? Small Businesses are Opportunity for Benefits Insurers
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits...
It’s Groundhog Day for Benefits Enrollment Technology
On February 2, Groundhog Day, something different happened at the annual LIMRA Enrollment Technology Strategy Seminar (ETSS). For the last three...
Insurance Doing Digital Right. Who, How and Why?
What side of the digital divide are you on? You’ll find the answer in the new ACORD/Genpact report, Assessing Digital Impact Across Insurer and...