Industry Insights
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InsTech.ie Insights: Data is Every Insurer’s Not-So-Secret Weapon
Insurers have loads of data, but is it easily accessible and actionable? Learn how to leverage data to improve customer experiences and drive growth.
InsTech.ie Insights: Get Laser-Focused on Customer Needs
In this blog, we discuss the key takeaways from an event hosted by EIS and InsTech.ie, where industry experts shared insights on creating outstanding customer experiences in the insurance industry.
3 Reasons Why Being Policy-Centric is a Customer Disservice
Policy-centric insurance models prioritize policy sales over customer experience, but this approach can lead to several issues that negatively impact customer satisfaction and business growth.
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Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
Virtual Round Table: A Customer Centric Approach to More Efficient P&C Operations
EIS joined with AWS and Celent to host a “Virtual Round Table” on the topics of customer centricity and efficiency.
Leadership Spotlight: Jim Caruso, EVP of Customer and Partner Success
EIS’ Jim Caruso discusses how this team will support customer and partner successes and position EIS for even more growth.
Insurance technology trends that are reshaping the industry
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
EIS at ITC 2022: All About the Customer Experience
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
The Story of an Ambitious and very Human Journey
Our colleague Ian Betley, SVP of Sales in EMEA & AsiaPac, decided to go on an ambitious journey, and he ended up taking all of us with him. The...
The Hub for Ambitious Dental Insurers
From M&A to convergence with health insurance carriers, dental and ancillary insurers face a rapidly changing market. But ambitious dental...
SaaS for Insurance: Future proofing to meet policyholder and insurers’ needs
It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while...
Coretech: Simplifying access to pet insurance and other new markets
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
Coretech brings insurtech innovation to ambitious insurers
The thrall of insurtech and its possibilities for innovative customer experiences, product development, and emerging business models continues to...
How P&C insurers can reach the digitally-savvy insurance customer
The customer is at the core of the insurance industry. Your customer determines the type of insurance you’re selling, how much coverage they need...
Speed and agility: Does your insurance software measure up?
Insurance customers want speed and agility. Find out if your software has what it takes.
How CloudCore and SaaS changes the game for insurance
We caught up with Steve O’Connor, EIS’ EVP of managed services, to discuss his vision for CloudCore and how his team will change the game for EIS customers.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Beyond the hype: Four real-world use cases for AI/ML in the insurance industry
Four artificial intelligence and machine learning opportunities that will reshape insurance.
Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
How a SaaS insurance platform saves costs and improves service
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
You’re buying Software Wrong and How to Fix It
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
EIS Opens Headquarters in Ireland to Support EMEA Expansion
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
What kind of legacy do you want to leave? Not one of legacy systems
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
AI and claims automation: The secret sauce for customer retention?
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Why insurers should care about the Metaverse, web3 and virtual worlds
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...
Embedded Insurance Hub for Ambitious Insurers
With the ability to accelerate sales, expand distribution, and simplify the customer experience, perhaps no other trend in insurance has gained as...
Debunking the myths of low-code/no-code technology
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have...
Too much data: The risks for insurers
What do insurers need to think about when embracing a data-led product? There’s data risk, but also significant data benefits.