Industry Insights
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Winning Brokers, Winning Business: How Carriers Can Attract & Retain Broker Partnerships
Brokers are paying more & more attention to carriers’ tech functionality to make HR’s life easier. Here’s how to deliver on what they’re looking for.
Unifying Customer Data: The Superpower Every Insurer Needs
Unify customer data with EIS CustomerCore™ for real-time, 360° views that power smarter decisions, faster service, & hyper-personalized experiences.
Why Inefficient Leave Management Is Costing Insurers & Employers Big Time (And What to Do About It)
The 2025 State of Leave and Accommodations Report had some interesting insights. Here’s how group benefits insurers can step in to help.
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The Winner & Finalists of the 2023 Ambitious Insurer Awards – North America
After hosting the inaugural Ambitious Insurer Awards at ITI Europe, we couldn’t wait to do the same at ITI in New York. The submissions were fascinating, but ultimately 10 were chosen as finalists, and our panel of judges selected one as the winner.
Inflation Mitigation: How Insurers can Protect Themselves Against Price Pressure
As insurers battle rising claims volume and the costs of servicing those claims, the industry must find ways to protect itself against price pressure or see its profits dwindle further. Being adaptive is going to be the single biggest success factor for the industry moving forward. However, that change must go further than moving established processes online.
Reduce Insurance Fraud: Why Insurers Need Machine Learning
Fraud detection in insurance is an arms race. Fraudsters are creating new ways to push through fraudulent claims every day, and insurers are trying desperately to identify and block them the instant they crop up.
Why Ambition is Essential to the Future of Insurance
Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.
The Secret to Achieving Over 80% Enrollment Rates
Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.
Takeaways from the Conference Floor: At Insurtech Insights Europe
As new technologies fill the multiple floors of this year’s stellar Insurtech Insights Conference, Rory asks, is something being lost in translation?
Delivering a personalized insurance customer experience
How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.
Ambitious insurers: Differentiating through value creation
For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.
How to Supercharge Underwriting
How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.
Virtual Round Table: A Customer Centric Approach to More Efficient P&C Operations
EIS joined with AWS and Celent to host a “Virtual Round Table” on the topics of customer centricity and efficiency.
Beyond the hype: Four real-world use cases for AI/ML in the insurance industry
Four artificial intelligence and machine learning opportunities that will reshape insurance.
Leadership Spotlight: Jim Caruso, EVP of Customer and Partner Success
EIS’ Jim Caruso discusses how this team will support customer and partner successes and position EIS for even more growth.
Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
Insurance technology trends that are reshaping the industry
The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).
How a SaaS insurance platform saves costs and improves service
For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...
EIS at ITC 2022: All About the Customer Experience
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...
You’re buying Software Wrong and How to Fix It
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...
The Story of an Ambitious and very Human Journey
Our colleague Ian Betley, SVP of Sales in EMEA & AsiaPac, decided to go on an ambitious journey, and he ended up taking all of us with him. The...
EIS Opens Headquarters in Ireland to Support EMEA Expansion
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...
The Hub for Ambitious Dental Insurers
From M&A to convergence with health insurance carriers, dental and ancillary insurers face a rapidly changing market. But ambitious dental...
What kind of legacy do you want to leave? Not one of legacy systems
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...
SaaS for Insurance: Future proofing to meet policyholder and insurers’ needs
It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while...
AI and claims automation: The secret sauce for customer retention?
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...
Coretech: Simplifying access to pet insurance and other new markets
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed...
Why insurers should care about the Metaverse, web3 and virtual worlds
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers...