Industry Insights

Latest posts

Why Inefficient Leave Management Is Costing Insurers & Employers Big Time (And What to Do About It)

The 2025 State of Leave and Accommodations Report had some interesting insights. Here’s how group benefits insurers can step in to help.

EIS Hackathon 2024: Pushing Boundaries with AI and Innovation

EIS Hackathon: 26 teams, 135+ innovators redefining insurance with AI. See the winning ideas driving the future of tech-forward insurance solutions!

How Wellfleet Harnessed EIS to Redefine Voluntary Benefits Insurance

Wellfleet Insurance, a leader in health and accident benefit plans, recently partnered with EIS to revolutionize the voluntary benefits market. Their goal? To create a seamless, digital-first experience for employers and employees alike.

Keep reading

Reduce Insurance Fraud: Why Insurers Need Machine Learning

Fraud detection in insurance is an arms race. Fraudsters are creating new ways to push through fraudulent claims every day, and insurers are trying desperately to identify and block them the instant they crop up.

Why Ambition is Essential to the Future of Insurance

Ambition is going to be vital during insurance’s next stage of evolution. Today ambitious insurers are building customer experience as a way to differentiate themselves, expanding products and partnering across an ever-expanding ecosystem to bring new value to customers’ lives.

The Secret to Achieving Over 80% Enrollment Rates

Tony Grosso explores how the insurance industry has changed over the past decade and how technology will either be the super power for your growth or your achilles heal.

Takeaways from the Conference Floor: At Insurtech Insights Europe

As new technologies fill the multiple floors of this year’s stellar Insurtech Insights Conference, Rory asks, is something being lost in translation?

Delivering a personalized insurance customer experience

How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.

Ambitious insurers: Differentiating through value creation

For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.

How to Supercharge Underwriting

How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.

Virtual Round Table: A Customer Centric Approach to More Efficient P&C Operations

EIS joined with AWS and Celent to host a “Virtual Round Table” on the topics of customer centricity and efficiency.

Beyond the hype: Four real-world use cases for AI/ML in the insurance industry

Four artificial intelligence and machine learning opportunities that will reshape insurance.

Leadership Spotlight: Jim Caruso, EVP of Customer and Partner Success

EIS’ Jim Caruso discusses how this team will support customer and partner successes and position EIS for even more growth.

Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers

The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).

Insurance technology trends that are reshaping the industry

The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).

How a SaaS insurance platform saves costs and improves service

For many insurance companies, moving their insurance core systems to a vendor’s SaaS insurance platform can seem daunting. There’s often trepidation...

EIS at ITC 2022: All About the Customer Experience

ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and...

You’re buying Software Wrong and How to Fix It

Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of...

The Story of an Ambitious and very Human Journey

Our colleague Ian Betley, SVP of Sales in EMEA & AsiaPac, decided to go on an ambitious journey, and he ended up taking all of us with him. The...

EIS Opens Headquarters in Ireland to Support EMEA Expansion

EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative...

The Hub for Ambitious Dental Insurers

From M&A to convergence with health insurance carriers, dental and ancillary insurers face a rapidly changing market. But ambitious dental...

What kind of legacy do you want to leave? Not one of legacy systems

While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of...

SaaS for Insurance: Future proofing to meet policyholder and insurers’ needs

It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while...

AI and claims automation: The secret sauce for customer retention?

Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from...