Industry Insights
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Tokio Marine & Nichido Fire’s Triumph: A Wild Success Story in Claims Revolution
Tokio Marine & Nichido Fire Insurance transformed its claims process using EIS ClaimSmart, achieving millions in annual savings, happier customers, and reduced fraud. A must-read for insurers seeking innovation and excellence!
New Product Alert! ClaimSmart Launches a New Era of Data-Driven Claims Efficiency & Personalization with AI and ML
Learn how ClaimSmart, an AI-powered cloud solution, can revolutionize claims processing and enhance customer experiences for insurers.
Are You Ready for the Next Wave of Consumer Duty?
The next deadline for the FCA’s Consumer Duty regulations is coming up in July, and for many insurers, it’ll be more important than the first.
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2020: The Year Coretech Meets Insurtech
There’s one ugly truth behind most every digital insurance transformation project: the customer experience sucks. Armed with personal technology and...
4 Reasons Now is the Time for Insurers to Go Greenfield
The whole idea would have been ludicrous even three years ago. Now, seemingly out of nowhere, new and credible insurance brands are popping up with...
Principal Puts Customers First with EIS Suite (4-minute video)
Principal's CIO for Individual disability insurance describes the business drivers and technology behind its new IDI platform If you can't watch the...
5 Reasons Insurers Are Embracing a Greenfield Approach to Innovation
If you could start over, knowing what you know today, what would your life look like? Where would you live? How would you spend your time and money,...
EIS Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report
We are pleased to announce that EIS received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance...
Some Dental Insurers are Experiencing an “Innovate or Die” Moment
Dental insurers circle the ancillary benefits market and consider a modular platform approach Disruption isn’t easily focused, shaped, or stopped....
The Guardian Journey to Direct to Consumer (4-minute video)
Guardian’s head of direct to consumer talks about the opportunities and challenges of D2C Shifts in workplace demographics combined with the...
1,100 Digital APIs and Counting – Build a New Insurance Experience
EIS now offers insurers the industry's largest number of core-connected digital APIs in an open architecture to drive digital experience and...
What 8 Computing Trends Should Insurers be Watching?
As insurers learn to adapt to the digital age, the supporting technologies continue to evolve. The ground we are building on is shifting because...
Why Your Policy Administration System Needs a New Job Description
PAS gets a redefinition as new data sources, AI, ML, and recommendation engines change the insurance offer lifecycle The very notion of what has...
Why DevOps Matters for Insurers
DevOps provides agility and less disruption from transformation and upgrades Speed, time to market, and innovation are taking hold in the insurance...
Ecosystems and analytics: How cloud-native helps insurers win at a new game
Insurers can connect to digital ecosystems and power smart, real-time user experience – what is needed is a cloud-native approach to apps and...
8 Tech Essentials Digital Insurers Can’t Do Without
It’s no secret that insurers must transform their organizations to compete in the experience-driven digital economy, with its new and evolving...
LIMRA Attendees Divine the Impacts of Industry Disruption on the Benefits Sector
A key theme at LIMRA’s recent Group and Worksite Benefits Conference was how carriers could adapt to the disruption swirling about the insurance...
Why Insurers’ Digital Strategies Depend on the Cloud
Successful customer-focused insurance business models require embracing the ubiquity of cloud innovations and leveraging the power of cloud-native...
Congratulations to AIG Canada on Celent Model Insurer Award
On-time and under-budget delivery of 27 A&H coverages within four LOBs in less than 11 months and great leaps in operational efficiency win...
Benefits small business expansion? 5 questions to ask and 7 must-haves
Are you a benefits insurer planning to move down market? How will you win in the small case, small business market? Here are 5 questions to ask...
State of Play: Legacy Modernization Progress and Pitfalls for Benefits Insurers
Observations on legacy modernization trends for benefits insurers in Novarica’s new report Since health care reform and the explosion of voluntary...
APIs and the New Role of Benefits Enrollment
A very similar, consistent theme emerged in sessions throughout LIMRA’s recent Enrollment Tech conference. Insurance companies want to be at a place...
Will you find the small case benefits market distribution you need?
Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales...
Avoid Digital Disarray: 8 Tech Essentials of an Insurer Approach to Digital
As we move inexorably forward into a digital future, many companies are giving hefty consideration to how well they’re keeping pace with developing...
Five Business Capabilities Essential to Personalized Digital Experiences
You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how...
EIS Recognized as a Visionary in Gartner’s Magic Quadrant for P&C Core Platforms, North America
2017 has been a heady year for insurance technology. The widespread embrace of new digital experience solutions, the explosion of interest in AI,...
Going Digital? Customer Expectations have Big Implications
As insurers drive to expand and grow in an increasingly digital marketplace, it is understood that excellent customer service is no longer a...
Insurance Disruption Managed with Agile + DevOps + Cloud
Few would dispute that in the long history of insurance there has been a disruption in the fundamental process around how carriers acquire, service...