EIS Group Receives Highest Score in Two Use Cases in Gartner’s Critical Capabilities for Life Insurance Policy Administration Systems, North America Report

We are pleased to announce that  EIS Group received the highest score in two of five use cases in Gartner’s 2019 Critical Capabilities for Life Insurance Policy Administration Systems, North America report.1 In its first year of recognition in the report, EIS Group was assessed as one of 12 vendors, and received two of the highest use case scores, one second highest score and a third highest score.

State of Play: Legacy Modernization Progress and Pitfalls for Benefits Insurers

Observations on legacy modernization trends for benefits insurers in Novarica’s new report

Since health care reform and the explosion of voluntary benefits, the group benefits market underwent dramatic disruption. That disruption hasn’t slowed since, and in many ways has only grown stronger. This has opened the door to a lot of opportunity that has yet to be taken advantage of.

APIs and the New Role of Benefits Enrollment

A very similar, consistent theme emerged in sessions throughout LIMRA’s recent Enrollment Tech conference. Insurance companies want to be at a place where all communication is API driven, especially when it comes to enrollment communication with enrollment vendors. This message was very evident in the presentation by Prudential and ADP that kicked off the conference, in the presentation by Maxwell Healthcare and EIS Group, and in other sessions.

Will you find the small case benefits market distribution you need?

Your distribution engine powers sales, but the fuel you need for each market segment differs. The capabilities you need to support voluntary sales by brokers in the small case market versus those focused on the large case market vary greatly.  So the question for insurers planning a down market move is: will you find the distribution you need?

Five Business Capabilities Essential to Personalized Digital Experiences

You have heard a lot – likely an awful lot – about the ways advances in technology are impacting customer experience in the insurance industry: how they drive service beyond what customers expect by adapting with them as their lives change, by managing changes to their plans and policies with ease, and by offering a consistent experience across platforms and interactions. All that’s needed is to tap into it, right? Not so fast, say those in the trenches.